PRIVACY & COOKIES POLICY
WHAT ARE COOKIES:
Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or a page itself can contain some script which is aware of the data in the cookie and so can carry information from one visit to the website (or related site) to the next.
Our website uses cookies to allow the website to function correctly and to distinguish you from other users of our website. This helps us to provide you with a more feature rich experience when you browse our website and also allows us to improve our site.
This Cookie Policy applies only to the use of Cookies on Our Site and to any visitors to Our Site or clients who makes a booking with us using our online services.
1. DEFINITIONS AND INTERPRETATION
In this Policy the following terms shall have the following meanings:
“We”, “Us”, “Our”- refers to Platinum Pillows Management Services Ltd
“Our Site”- means our website https://www.platinumpillows.co.uk
“Booking”- means a request to secure the accommodation as offered on our site. In placing a booking, you will be granted additional access and/or use certain areas and features of Our Site.
"Cookie"- means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
"Cookie Law"- means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
2. HOW WE USE COOKIES
Our Site may place and access certain first-party Cookies on your computer or device. First- party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
All Cookies used by and on our site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Our site uses analytics services. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to understand better how our site is used. This, in turn, enables us to improve our site and the services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however, while our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time. However, you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
3. LINKS TO EXTERNAL SITES
Our Site and booking processes may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy notices of any such websites before providing any data to them.
4. HOW TO CONTROL AND DELETE COOKIES
Platinum Pillows will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Our Site, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit http://www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
5. INFORMATION ABOUT US
Our Site is owned and operated by Platinum Pillows Management Services Ltd, a limited company registered in England under company number 11306230.
Registered Office: 40 Broadway Lane, Bournemouth, BH8 0AA
Correspondence Office: Kemp House, 152-160 City Road, London, EC1V 2NX
ICO Registration: ZA203531
6. CONTACTING US
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email Address: info@platinumpillows.co.uk
Telephone Number: +44 (0)845 299 7887
Postal Address: Kemp House, 152-160 City Road, London, EC1V 2NX